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THOUGHT LEADERSHIP | The Art of Transformation in Retail

on April 01, 2025

Augmented Reality Basel Competitiveness CX Digital Transformation Growth Mindset Innovation Networking Switzerland Technology

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TEDxBled Talk

From Simple Ideas to Big Transformations / www.youtube.com/watch?v=GgFlwtM2dLI

The Beginning of my Path as a Futurist

AmazonGo at Brookfield Place

During my stay in NYC, I had the opportunity to visit AmazonGo located at the shopping center Brookfield Place . Below are a couple of images that illustrate the business concept and an opinion on the digital experience. Focusing on customers' needs and not on the technology The entrance looks fresh and welcoming, not emphasizing the IoT technology, but keeping focus on the traditional products customers look for in a "to-go" shop. Marketing & added value Some advertisement is provided highlighting the added value of the shop thanks to sensors, cloud connectivity, and AI. Strategically, the message is given from the POV of customers and the benefit they get by shopping in this store. Guiding customers to enter the shop People are informed how to shop & what methods they can use to enter the store. Ideally, they should have installed Amazon's app in advance and create a user where they insert their payment methods. Alternative to start t...

Visit to New York City

Visit to New York City Observations Digital experiences (across industries, esp. banking & retail) / IT products & services (uses) AmazonGo at Brookfield Place Sustainability innovation (embedded into daily life) Digital composting in neighborhoods General visits (tourism) Columbia University Pictures' selection Societal challenges & coping mechanisms Social inequality

Startup Incubators

Microsoft for Startups
Google for Startups
AWS Startup Loft Accelerator
Swisscom Startup Challenge
Plug & Play

Sustainability Innovations

McKinsey
Deloitte
Wipro
Bain & Company
WEF Strategic Intelligence
IBM Sustainability
Accenture
Cognizant
futur/io
Tata
IBM
Infosys
MIT Sloan
PwC
capgemini
Reuters - Sustainable Business
Roland Berger

Book Recommendations

McKinsey’s 2024 annual book recommendations
McKinsey - 2023 Summer Reading Guide
BCG Reading List 2023

Dr. Jordan B. Peterson on Today's Challenges

Spiritual Warfare Eph. 6. [12] For we wrestle not against flesh and blood, but against principalities, against powers, against the rulers of the darkness of this world, against spiritual wickedness in high places. Link: https://www.youtube.com/shorts/SXr69TGcEwA

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