IBM Consulting Switzerland discussing trends in insurtech

 


Insights include:
+ Being successful with AI is not only about the technology, it includes investing in people: upskilling/reskilling, facilitating adoption
+ The differentiator in AI era is data, its decentralization, governance & trust, and use as a business strategy & competitive advantage
+ Building trust puts responsible AI at the center of the discussion, which includes fairness, diversity, privacy, and trustworthiness
+ To scale GenAI adoption in organizations, we need business champions, evangelizing & implementing the technology within & across teams
+ Identify opportunities with GenAI to create customer engagement & generate more value to them, to become a risk coach with customers and not (just)a vendor
+How to achieve success with GenAI: Having a vision of what we want to obtain with the technology, clear definition of the business value, skills development, and understanding of trends in the market

 #InsurTech #insuranceindustry #generatieveai #genai #artificialintelligence / LinkedIn post

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